Assist members in fraud recovery and write comprehensive reports for management to mitigate losses.
Monitor fraud software like Verafin for compliance, including filing Suspicious Activity Reports (SAR).
Collaborate with departments, financial institutions, and law enforcement to resolve suspicious activity.
Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates. As a remote-first employer with most employees in the upper Midwest, we foster collaboration and high performance, holistically caring for employees to thrive personally and professionally.
Lead end-to-end customer implementations, including project planning, stakeholder engagement, and product configuration.
Build trusted relationships with executive leaders and frontline staff, guiding them through change management and adoption.
Monitor product utilization and identify barriers to success, developing strategies to increase value realization.
Augintel builds SaaS software applications that apply artificial intelligence and natural language processing to help child welfare, behavioral health, and social services organizations analyze unstructured data. The company fosters a diverse, discrimination-free workplace and values diversity of experience and perspectives.
Provide one-on-one financial counseling sessions to students, supporting informed borrowing, debt management, and repayment planning.
Deliver financial literacy workshops and manage student tuition accounts with accurate billing and coordination.
Oversee billing for tuition reimbursement programs and conduct exit counseling for graduating students.
This role supports students through their financial journey in higher education, combining student-facing advisory work with financial administration. The environment is fast-paced and detail-driven, requiring accuracy, empathy, and strong organizational skills.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Coordinate and support healthcare education programs from planning through completion.
Schedule events, manage contracts, and provide administrative support to healthcare professionals and field sales.
Process billing, maintain program records, and communicate professionally in both English and French.
Sutherland is a digital transformation company that helps clients achieve greater agility and transform automated customer experiences. They have been operating for over 35 years, are Great Place to Work certified, and employ thousands globally.
Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors.
Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing.
Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, they foster a collaborative culture focused on innovation and results.
Act as the primary point of contact for incoming member calls, prior authorization inquiries, and ensure appropriate escalation of cases.
Efficiently triage incoming calls with professional phone etiquette from members, prescribers, and pharmacies with minimal support.
Meet all departmental goals including schedule adherence, attendance, and quality monitoring.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are building trust in healthcare in the U.S. and deploying infrastructure for better care.
Deliver comprehensive, customer-focused training on the Reveleer platform across clinical coding, data retrieval, and analytics features.
Partner with Learning and Development to create and maintain training materials, including facilitator guides and job aids.
Gather feedback from training sessions and use performance data to refine content and delivery methods.
Reveleer delivers a unified platform for risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations in value-based care. Trusted by 80+ customer organizations nationwide, the company integrates data, analytics, and workflow automation with human-in-the-loop AI.
Triage, route, and resolve delivery-related support tickets to ensure efficient service.
Serve as the first point of contact for internal teams and clients, maintaining clear communication throughout ticket resolution.
Perform quality checks on completed tickets and ensure adherence to established workflows and standards.
Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. The company values workforce diversity and offers a competitive benefits package to support employee well-being and work-life balance.
Handle high-volume calls, emails, and chats for workers' compensation policy servicing, billing, and audits.
Process policies and maintain accurate documentation while ensuring regulatory compliance.
Support claims coordination and identify process improvements to enhance service quality.
FOCUS provides cloud-based core administration solutions and services for property and casualty insurance companies and managing general agents. As part of Team Focus Insurance Group with over 75 years of industry experience, the company fosters a collaborative culture where employees learn, laugh, and love their work.